Experience in Technology Services
Throughout my career, I have impacted greater efficiency in business processes, cost reduction, improvements in customer service, and enhancements in the decision-making process -- These experiences and skills can be transferred to your company.
Digital Transformation with comprehensive ERP/CRM - odoo
Fully integrated business management system, quick to implement and very affordable. Training, support, and implementation.
Process automation with Artificial Intelligence, electronic signature, and workflows.
Regardless of the size of the process, we create automated workflows with the support of artificial intelligence and electronic signature.
Estimation and management of technology projects.
Agile-scrum, waterfall, or hybrid framework.
Consulting or development in human resources and payroll management systems.
Searching for suppliers aligned with your company, designing the executive project. Support during implementation.
Technology training for non-technical individuals or teams.
MS Office, Excel, Copilot, Teams, OneDrive. Productivity, collaboration, and communication. JIT training - just what you need to learn today. Creation of short and frequent courses.
Business data architectures, data governance, extraction, cleaning, preparation for artificial intelligence and ML models.
Data architectures, development of ETL processes, Data Warehouse, Data Lake, Data Lakehouse, and visual or presentation layer.
Development of business intelligence reports and consulting in BI and data visualization.
Connection to multiple sources, extraction and generation of KPIs, while understanding your business, objectives, strategy, and areas of opportunity.
Survey processing categorizing by natural language.
Alert business areas to improve customer service by interpreting data with artificial intelligence models.
Strategy and support to professionalize your IT department
SMEs need to formalize their operations and IT services. Support in the process.
Comprehensive technology consulting for small businesses.
Advisory and implementation of technological and systems solutions.
Definition and implementation of digital strategy. Web, digital marketing, and social media.
Hiring and management of hosting, domain, emails, website creation, and digital marketing campaigns. Social media and community management.
Change management consulting for the adoption of new technologies and methodologies.
Enhancing the capabilities and skills of your staff to achieve the implementation of technology projects without delays.
Soft skills for technical consultants
Mentoring and coaching in leadership, communication, collaboration, and client management. Customization of coaching
Implementation of chatbots.
Artificial intelligence for customer and user support.
Support for your IT operations
Resources to provide technical support to your collaborators.
Installation and maintenance of networks for small and medium-sized enterprises.
Integration of network, internet, telephony, and technical support solutions.
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Comprehensive consulting in Information Technologies. Adapting services to meet the unique needs of companies in various sectors to help them grow and succeed in a competitive market. Leadership in digital transformation to accelerate your company's competitive advantages. IT Project Management. Expertise in the data lifecycle and artificial intelligence initiatives.
Contact me directly at edm@edtecnologia.com, call +52 55 2511 2255, or use the chat available on the website. I will be ready to discuss your technology project and expected outcomes.
Commitment to providing quick and effective solutions to ensure your satisfaction.
I am interested in a long-term relationship with your company, which is why the initial sessions are about understanding with the person responsible in your company who seeks technological and solution benefits. We align expectations, propose solutions, and define a strategy to start taking action and seek value from the first deliverables.
Information Technologies and Digitalization
Contact me and let's talk about the results you are looking for